We temporarily manage your long-term rental while you travel — rent collection, maintenance, emergencies, and tenant communication handled professionally so you never miss a beat.
From day-to-day tenant requests to middle-of-the-night emergencies, we cover every aspect of managing your rental while you're away.
We collect rent on your behalf and deposit it directly to your account every month — with a complete report waiting for you on your return.
With 7 years of hands-on trades experience, we assess repairs accurately, catch problems early, and coordinate trusted local contractors — so you're never overcharged or misled.
Your tenant has a dedicated emergency line around the clock. Flooding, heat failure, break-ins — we respond fast so you don't have to interrupt your trip.
We serve as the professional, responsive point of contact for all tenant questions and concerns — your tenants are never left without an answer.
Need eyes on your property? We offer on-demand inspection visits — documenting condition with photos and a written report. Charged at our standard site visit fee of $189.
We keep your rental compliant with BC landlord-tenant legislation — proper notices, lease obligations, and required disclosures — for the full duration of your engagement.
Tell us about your property, your tenant, and your travel dates. We'll put together a custom caretaking plan with zero obligation — typically within 24 hours.
Before you leave, we meet with (or call) your tenant, collect all key property information, and establish our role as your temporary caretaking contact on your behalf.
You travel with total peace of mind. We handle everything — rent, maintenance, emergencies, and communication. Monthly reports keep you informed; we debrief on your return.
If you self-manage your rental in Greater Victoria and need trusted, professional coverage while you travel — without a year-round caretaking contract — you're in exactly the right place. We step in seamlessly, and step back out when you return.
"We were nervous about our six-week trip to Portugal with our tenant still in the property. LandlordAway was the answer. They handled a plumbing issue we didn't even know about, and we never worried once."
"As a solo landlord I used to cancel trips or cut them short because of tenant calls. Since finding this service I've taken two full vacations — no calls, no stress. Completely changed my life."
"What I love is that they actually understand repairs. When our furnace had an issue, they diagnosed it on the phone with the tenant and had the right tech booked within the hour. That trades background is real."
No percentage of rent. No hidden fees. Just straightforward pricing so you know exactly what you're paying before you book.
Full temporary caretaking while you travel. Everything is included — no surprise add-ons, no hidden charges.
Charged for any in-person visit to your property — inspections, contractor supervision, tenant access assistance, or emergency response.
Book a free 30-minute consultation. Tell us about your property and travel plans — we'll walk you through exactly how we'd manage it.
No commitment required. We respond within one business day.